Cogsworth
Appointy

Cheapest Paid Tier

$49/year

$240/year/user


Appointments

Unlimited

Unlimited


Staff

Yes

Yes


Locations

Digital/Physical/Custom

Yes


BUFFERS (BETWEEN)

Yes

Yes


BOOKING TIME INCREMENTS

Yes

No


NOTICE TIME

Yes

No


MULTIPLE DURATIONS PER SERVICE

Yes

No


CUSTOM LOGO

Yes

Yes


CUSTOM COLORS

Yes

Yes


Profile / staff pic

Yes

No


Translatable

Yes

Yes


Language customization

Yes

Yes


Custom questions

Yes

Yes


Form variables

Yes

No


Businesses

Yes

No


SMS reminders

Yes

Yes


Email reminders

Yes

Yes


Custom notification templates

Yes

Yes


Custom notification intervals

Yes

No


CSV export

Yes

Unsure


Webhooks

Yes

No


Zapier integration

Yes

Yes


Signature builder

Yes

No


Custom date formatting

Yes

No


Direct linking to services

Yes

Yes


Direct linking to staff

Yes

Yes


Single day bookings

Yes

No


Recurring services

Yes

Yes


Payments

Yes

Yes


Chrome extension

No

No


Mobile experience

Mobile site

Yes


Group bookings

Coming soon

Yes


Google two way sync

Yes

1 calendar connection


Booking form month view

Yes

No


Office 365 & Outlook Sync

Yes

On higher plan


Video / Conference Call Suport

Yes

No


Website embed

Yes

Yes


Staff custom schedules

Yes

Yes


Service custom schedules

Coming soon

Yes


Automatic timezone detection

Yes

No


Daily booking limits

Coming soon

Unsure


Custom domain

Coming soon

No


GDPR compliant

Yes

Unsure


Resource bookings

Coming soon

Yes


Team

Coming soon

Yes


URL parameters

Coming soon

Kind of


Your 'from' SMS number

Yes

No


Cancellation policy

Coming soon

No


Redirect on confirmation page

Yes

No


Google analytics

Yes

Yes


Appointment routing

Coming soon

No


Pooled appointment scheduling

No

Yes


Apple calendar support

Coming soon

Yes


Surveys

Coming soon

No


Self hosted Outlook support

No

No


Offers

No

Yes


Reviews

No

Unsure


Blocking out closed dates

Coming soon

Yes


Split bookings

Coming

No


Customer view

Coming soon

Yes


Ticketing

No

No


Multiday services

No

No


VIRTUAL RECEPTIONIST INTEGRATION

No

No

Appointy has been around for a very long time, Archive.org suggests 2011 was the starting year for the service. Appointy has been redesigned and rethought several times with an attempt to improve the UI and UX. In truth, they have made progress. The Appointy UI is clean upon first inspection and relatively intuitive. However, once you dive in there are a ton of complex, confusing settings and sub settings and huge sub menus and addons. Basically it is not easy to use. I think a layman user could get away with a simple setup, and a more advanced user could (likely with the help of support) attain comfort with the UI, but it is most certainly a beast.

Appointy does try and tow the line between being a marketing tool, a ticketing tool, a payment tool and a scheduling tool. None of these things are accomplished beautifully.